Structured customer insight with one question

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“How likely are you to recommend our company to a friend or colleague?”

By asking this question you will get a lot of customer insight. Net Promoter Feedback is categorized into three Groups, Promoters, Passives and Detractors. Our Plattform helps you to quickly distribute your Surveys, capture Structured Feedback and Analyze Results.

Try Netpromotive now

Try NetPromotive now We are currently in a Beta Phase, you will get a fully functioning account for free, all we want in return is your feedback and suggestions

Features

Capturing customer feedback is a lot of repetitive and adminsitrative work. This takes you away from the most important task, talking and getting to know your customer. NetPromotive will help you with this.

More Feedback

By asking one simple question with a short follow up option you engage far more customers than ever before

Get Talking

NetPromotive is an easy way to stay in touch with your customers and engage with them regularly

Engage Promoters

Your promoters are one of the best salespeople you have. They are the most likely people to recommend your service, all you need to do is ask them.

Predict Growth

NPS Data correlates with revenue and customer growth. Track this important metric to fix your churn rate and to know what things to change for strong revenue growth

Take Action

Depending on the feedback, serve your customer custom actions, for example to recommend your service to his friends and colleagues.

Easy Import

Input large customer databases into the app with a single click and with no technical knowledge so you can immediately start to get feedback from your customers

“The NPS has a special place at Dell employees hearts because in our employee intranet the NPS score is on the top right-hand corner right beside our stock ticker, that’s how important we think the NPS is […] the NPS helps us see what people are saying about our brand online”

Adam Brown
Director of Social Media at Dell

“By substituting a single question for the complex black box of the typical customer satisfaction survey, companies can actually put consumer survey results to use and focus employees on the task of stimulating growth.”

Fred Reichfeld
Bain Fellow, Author/Speaker on Loyalty, Creator of the NPS

Companies

These great companies use the Net Promoter Score to track their customer satisfaction, get feedback and fuel interaction.

Join them today!

App Dynamics
Zappos
vmware
canon
adobe
uber
groove
tripadvisor

Try out NetPromotive for free

Try our intuitive platform now. We are currently in a beta phase and are looking for your feedback on our platfom, in return you can use the platform for free